# The $11.2M Problem

Why Kubernetes Operations Are Breaking Teams

Act 1: Customer Pain

## The 3 AM Problem

"It's 3 AM. Your customer's production Kubernetes cluster is down."

CrashLoopBackOff errors are cascading. Prometheus is firing 200+ alerts. CloudWatch shows database connection timeouts. The on-call engineer is manually reading logs, checking Git history, and SSHing into nodes.

45 minutes later, they find the issue: A memory leak caused OOMKilled pods.

The fix? A simple resource limit adjustment and rolling restart.

"Something AI could have detected and fixed in under 5 minutes."

## 📊 The Real Cost

Metric | Value | Impact
--- | --- | ---
Average MTTR | 60 minutes | Manual investigation + fix
Downtime Cost | $5,000-$9,000/min | $300K-$540K per 60-min incident
Engineer Toil | 40% of time | Manual incident response
Alert Growth | 10x faster than team growth | Unsustainable scaling model

Sources: Industry observability platforms (Datadog, Dynatrace) • Gartner Research / Atlassian • Google SRE Book

## 💬 What Customers Are Saying

"We're hiring SREs faster than we can scale our Kubernetes clusters. Every new service means more alerts, more incidents, and more burnout. We need automation that actually works."
— VP Engineering, SaaS Company

## 🎨 Visual Concepts

#### Option 1: Dark Background with Spotlight

- Single engineer at laptop in the dark
- Time: 3:00 AM (clock display)
- Screen showing Kubernetes dashboard with red alerts

#### Option 2: Split Screen

- Left: Engineer exhausted, multiple alerts firing
- Right: Same scenario with Kubernaut (sleeping engineer, AI fixing issue)

#### Option 3: Timeline

- 00:00 - Alert fires
- 00:02 - Engineer woken up
- 00:45 - Manual fix complete
- Next slide: "What if it took 2 minutes instead?"

## 🎯 The Reality

"This is happening to your customers RIGHT NOW. Engineers are burning out. Companies are losing millions. Manual operations don't scale."
But it's not just about one incident. Let's look at why this problem is getting exponentially worse...
→ Next: The Scaling Wall