The Front Desk

policy engine v1.3

An AI voice agent crosses into a provider organization and works its way down the desk. Each arch is one of the four behavioural controls; the panel on the right is ATR-01, where every turn is sealed whatever the outcome. Pick a scenario, then open any plaque for that control's rule_engine.config.

Caller · provider side Receiving organization
CHART
AUTHORIZED STAFF

Turn — Run a scenario to hear the call.

Composite decision — this turn

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rule_engine.config

Select a station
Open a brass plaque in the scene to read that control's configuration.