# Changelog

This page documents the update history for the Ticketing System solution. New entries are added at the top with each release.

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## 2026-03-24

**Backup files**:
- [nocobase_tickets_v2_backup_260324.nbdata](https://static-docs.nocobase.com/nocobase_tickets_v2_backup_260324.nbdata)

**Changes**:
- Fixed error "SLA Config not found" when marking a ticket as completed
- All JS Blocks now support theme adaptation (automatic light/dark mode switching)
- All JS Blocks now support i18n (follows system language settings)

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## 2026-03-02

**Backup files**:
- nocobase_tts_v2_backup_260302.nbdata

**Changes**:
- Initial release of Ticketing System v2
- T-shaped data architecture: core ticket table + business type extension tables
- 4 AI Employees: Sam (smart dispatching), Grace (customer success), Max (knowledge assistant), Lexi (translation)
- SLA monitoring, customer satisfaction ratings, knowledge base self-circulation
