---
type: email
from: Atlassian <no_reply@am.atlassian.com>
subject: Confluence subscription moved to Free plan
received: 2026-03-06 07:17:47
date_header: Fri, 29 Aug 2025 23:13:46 +0000
priority: normal
status: awaiting_approval
uid: 29077
---

## Email Content

**From:** Atlassian <no_reply@am.atlassian.com>
**Subject:** Confluence subscription moved to Free plan
**Date:** Fri, 29 Aug 2025 23:13:46 +0000

### Body (preview)

Confluence subscription moved to Free plan



Atlassian ( http://www.atlassian.com )



******************************************

You are now on the Free plan of Confluence

******************************************



Hi,



We were unable to generate an invoice for your Confluence Premium subscription (3ebad79e-2036-3ab8-ae47-98da9f01bf7f) as we don't have your complete billing information. As a result, we've moved your subscription to the Free plan. This way, you can still use Confluence, but with limited features.



Want to go back on your original plan? You can upgrade your subscription. Learn how to change plans ( https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/?utm_source=eval-email&utm_medium=email&utm_campaign=ccadu&atlOrigin=eyJpIjoiYmVhMWI4ZTE2Y2UxNDQ0Y2JjYjA0ODU3MzEwMTU0YTciLCJwIjoiY29tbWVyY2UifQ )



To avoid any interruptions, make sure your payment details are up to date.



Manage subscription ( https://admin.atlassian.com/billing/f2a24464-ec58-4574-8bd5-2e6bb92f2536/entitlement/3ebad79e-2036-3ab8-ae47-98da9f01bf7f?atlOrigin=eyJpIjoiYmVhMWI4ZTE2Y2UxNDQ0Y2JjYjA0ODU3MzEwMTU0YTciLCJwIjoiY29tbWVyY2UifQ )



Please contact us ( https://www.atlassian.com/contact?utm_source=eval-email&utm_medium=email&utm_campaign=ccadu&atlOrigin=eyJpIjoiYmVhMWI4ZTE2Y2UxNDQ0Y2JjYjA0ODU3MzEwMTU0YTciLCJwIjoiY29tbWVyY2UifQ ) with any questions, we're always happy to help.



Cheers,

The Atlassian team



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