# Support

Use the public GitHub issue tracker for reproducible bugs, feature requests,
and documentation gaps.

Before opening an issue:

- check the root `README.md`
- check `packages/headless/README.md` for WorkPaper API usage
- run the smallest command that reproduces the problem
- include the package name, version, Node version, OS, and exact workbook or
  formula input when possible

Good support requests include:

- a minimal workbook or script
- expected and actual values
- command output or failing test names
- whether the issue affects `@bilig/headless`, `@bilig/core`,
  `@bilig/formula`, the browser app, sync, or the grid UI

Do not use public support channels for secrets, private workbook data, or
suspected vulnerabilities. Follow `SECURITY.md` for those reports.

Commercial support, paid SLAs, and private implementation consulting are not
offered from this repository at this time.
