# Account health: [account] — [date] · CSM: [name]

**RAG: 🟢/🟡/🔴** · Score: [n/100] · ARR: [$] · Renewal: [date, days out]

## Dimensions (raw value + weighted contribution, visible)
| Dimension | Raw signal | vs own baseline | Weight | Contribution |
|---|---|---|---|---|
| Value-action frequency | | ↑→↓ | | |
| Breadth (seats/teams/features) | | | | |
| Champion engagement | [named contacts + last touch] | | | |
| Support register | how-do-I / why-does-it / silent | | | |
| Commercial signals | [renewal behaviours observed] | | | |

## Gates (override the blend — references/leading-signals.md)
- Champion departed/silent >30d: [no/YES → forced 🔴]
- Usage decline + support silence: [no/YES → forced 🔴]

## The story behind the number (3 sentences max)
[What's actually happening at this account]

## Risks & plays
| Risk | Lead-time signal that fired | Play | Owner | By |
|---|---|---|---|---|

## Next touchpoint
[what, when, with whom — and what we're listening for]
