# Discovery guide: [problem space] — [date]

**Learning goals (max 3):** 1) … 2) … 3) …
**We are NOT here to:** validate the solution / demo / sell. *(Read this line before every session.)*

## Screener (5 min, disqualify fast)
- [Behavioural qualifier: "when did you last…?" — recency matters]
- [Segment check] · [Exclusion: works in software/research/our space]

## Warm-up (5 min)
- Role, day-shape, where [problem space] fits in their week

## The story (25 min — the core)
- "Walk me through the LAST time [trigger event] happened. Start from what kicked it off."
- Probes as they narrate: *then what? · show me? · who else was involved? · what did that cost you? · you hesitated — why?*
- "What have you tried? What made you stop using it?"
- "If you could wave a wand — what disappears?" *(their framing of the core pain, not a feature request)*

## Spend behaviour (5 min)
- Current tools + cost · hours/week × who · "have you searched for a fix? what happened?"

## Close (5 min)
- "What should I have asked?" · "Who else has this worse than you?"

## Post-session (within 24h — non-negotiable)
Fill the per-session capture sheet; note your leading-question slips honestly.
