# Support

## Where to ask for help

- **Usage questions and workflow help**: GitHub Discussions.
- **Reproducible bugs**: GitHub Issues using the bug report template.
- **Scoped feature requests**: GitHub Issues using the feature request template.
- **Early ideas and proposals**: GitHub Discussions.
- **Security reports**: Follow the private reporting path in `SECURITY.md`.

## What to include in support requests

- What you expected to happen.
- What happened instead.
- Minimal reproduction steps.
- Environment details (OS, Python version, FFmpeg version).
- Relevant logs/errors.

## Maintainer expectations

Support is best-effort, but we aim to keep responses clear, actionable, and respectful.
