Title: I use Claude in Amazon Bedrock. Who do I contact for customer support inquiries?

URL Source: https://support.claude.com/en/articles/7996921-i-use-claude-in-amazon-bedrock-who-do-i-contact-for-customer-support-inquiries

Markdown Content:
[Contact AWS Support](https://aws.amazon.com/contact-us/) for Claude in Amazon Bedrock support inquiries or reach out to your AWS account manager. For community-based support, visit [AWS re:Post](https://repost.aws/).

## How can I get a refund for my usage through Amazon Bedrock?

If you're using Claude through AWS Bedrock, your usage is non-refundable. If you are a customer with a private offer and direct contract with Anthropic for your Bedrock usage, you can reach out to your Anthropic relationship manager for additional assistance.

**Note:** For Japanese Customers using Bedrock,Anthropic will register for Japanese Consumption Tax once it becomes a Japanese Consumption Taxpayer by exceeding the legal thresholds (at the earliest as of FY2026).

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