Awesome OpenClawworkflow field guide
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01-30 · Foundation set

Customer Feedback Miner

Aggregates feedback signals, clusters themes, and produces product-ready action briefs.

slacksummarizenotion

Workflow contract

What this starter gives you

  • Pulls feedback from target channels/threads
  • Clusters repeated pain points and requests
  • Produces prioritized themes with evidence and suggested owners

Measure the first run

Key KPI

  • Time to identify top recurring complaints
  • Feedback-to-roadmap mapping rate
  • Resolution progress for top recurring themes

Trust boundary

Security notes

  • Keep private customer identifiers out of public channels.
  • Restrict channel read permissions to required scopes.

Start safely

Read the guide, inspect the sample, then run a narrow draft.

Verify the listed skills, use a small source window, keep output draft-only, and add human approval before any external write or outbound message.