# Sample Output - SLA Guardian

Run metadata:
- Date: 2026-02-18
- Trigger: cron
- Session mode: isolated
- Delivery channel: slack

## Digest

- At-risk threads: 9.
- P1 escalations: 3 (VIP + negative sentiment + >12h no response).
- P2 escalations: 4.
- P3 watchlist: 2.

## Suggested Actions

- Route 3 P1 threads to support lead immediately.
- Open Todoist tasks for P2 threads with 2h due window.
- Re-check all unresolved P1/P2 threads in 30 minutes.

## KPI Snapshot

- SLA breach risk count: 9
- Median first response time: 2h 41m
- Breaches this week: 1 (target 0)
