{{#if baseScope.replyEnabled}}
\# Please type your reply above this line \#
{{/if}}
New Pooled Chat
{{{msgText}}}
Project name :
{{project.name}}
Department name :
{{request.department.name}}
Source page :
{{request.sourcePage}}
Contact name :
{{request.lead.fullname}}
Channel :
{{#ifEquals request.channel.name "chat21"}} Chat {{else}} {{request.channel.name}} {{/ifEquals}}
Open the dashboard
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