No cooling, elderly customer
Closest tech is Sara after her 9:30 capacitor job.
Dale's AC Repair
Today at the shop
Four trucks, 12 service calls, 2 jobs still need a tech.
3
Needs dispatch
1
Late risk
4
Trucks on the road
5
Parts to restock
2
Customer updates failed
Needs a decision
Jobs Dale or the dispatcher should touch first.
Warehouse part needed
Customer window is 1:00-3:00. Route can swing by warehouse.
Maintenance plan callback
Coworker can try one more text, then call from shop line.
Trucks and techs
Each lane shows current job, next job, and load.
Mike - truck 1
On site: AC tune-up, Cedar Ln.
Next: warranty visit at 12:30. Has capacitor, filters, contactor.
Sara - truck 2
Finishing capacitor job near Maple St.
Can take emergency after 10:20 if customer gets ETA now.
Luis - truck 3
Install follow-up, South Loop.
Fan motor missing. Add warehouse stop or move 2:30 job.
Amy - truck 4
Open from 11:15 to 1:00.
Good for tune-up or second set of hands on install.
Customer map
Where the day gets tight.
Maple emergency
Cedar tune-up
Warehouse stop
Oak callback
Truck stock
Restock before the next job gets missed.
Truck 3Fan motor
Missing for 1:00 job. Warehouse has 2.
Truck 1Filters
One left after Cedar tune-up.
Truck 2Capacitors
Below min for afternoon calls.
Customer updates
Messages that did not land.
Oak RidgeNo confirm
Text failed twice. Try call before sending tech.
South LoopDelay
Customer needs new ETA if warehouse stop is added.
Coworker handoffs
Help waiting for Dale's go-ahead.
Ask customers to confirmReady
Send plain-English ETA texts to 3 afternoon customers.
Make a restock listReady
Build warehouse pull sheet for trucks 1, 2, and 3.