# Postmortem template

```markdown
# Postmortem: [Incident title]

**Date:** YYYY-MM-DD
**Severity:** SEV-N
**Author:** ...
**Status:** Draft | Final

## Summary
[2-4 sentences: impact, duration, scope]

## Impact
- Users affected: ...
- Revenue/data risk: ...
- SLO breach: Yes/No

## Timeline (UTC)
| Time | Event |
|------|-------|
| | |

## Root cause
[Technical explanation]

## Contributing factors
- ...

## What went well
- ...

## Action items
| ID | Action | Owner | Due | Ticket |
|----|--------|-------|-----|--------|
| 1 | | | | |

## Lessons learned
[Optional: process or design changes]
```
