# FAQ

## Network issues such as SSLError

Accessing OpenAI requires a VPN. If you encounter network problems, you can solve them by [configuring a proxy](/modules/llm/openai.md#proxy). If this doesn't resolve your issue, you can check the [related issue](https://github.com/Undertone0809/promptulate/issues/5).

## Unable to see intermediate processes when using complex tools like Agent or tool?

You can use the [Hook system](/modules/hook.md#what-is-hook) to build a customized intermediate process monitoring system.
