# Official sources

Use this reference when grounding current AWS service behavior for this role.

- https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter-working-with-OpsItems.html
- https://docs.aws.amazon.com/health/latest/ug/what-is-aws-health.html
- https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/AlarmThatSendsEmail.html
- https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/prepare.html

## Grounding rule

Docs explain service behavior. They do not prove the user's deployed state, ownership, SLAs, budget posture, or current incident reality.
