---
type: ticket
status: resolved
priority: medium
user: "[[Bob Wilson]]"
category: api
created: 2026-02-01
resolved: 2026-02-01
---
# TKT-2024-002: API Authentication Help

## Issue

[[Bob Wilson]] couldn't authenticate API requests. Getting 401 errors.

## Context

- New developer customer
- First time using our API
- Building SaaS integration

## Resolution

1. Identified issue: Using API key in query param instead of header
2. Sent correct curl example
3. Bob confirmed working

```bash
# Incorrect (what Bob was doing)
curl https://api.example.com/v1/data?api_key=xxx

# Correct
curl -H "Authorization: Bearer xxx" https://api.example.com/v1/data
```

## Related

- [[API Rate Limits]] - Mentioned he'd need info on this next
- [[Bob Wilson]] - Customer profile

## Notes

Bob is technical and quick to understand. Good candidate for beta features.

