---
type: user
tier: developer
joined: 2026-01-10
aliases:
  - Bob
  - Bob Wilson
sentiment: neutral
last_contact: 2026-02-12
churn_risk: low
open_tickets: 1
total_spent: 0
last_issue: "API rate limit questions (TKT-2024-004, open)"
---
# Bob Wilson

Developer tier customer. Primarily asks about [[API Rate Limits]].

## Preferences

- Prefers chat support
- Timezone: EST (UTC-5)
- Very technical - include code examples

## Account Context

- Developer plan ($29/mo)
- Solo developer
- Building a SaaS integration

## Issue History

- 2026-02-12: [[TKT-2024-004]] - Rate limit question (open)
- 2026-02-01: [[TKT-2024-002]] - API authentication help, resolved

## Notes

- Building integration for his startup
- Asked about enterprise pricing for future
- Responsive to documentation links

## Open Items

- [ ] Check if he needs sandbox environment

